Terms of Service, Refund Policy & Privacy Notice

Sifar Data provides browser-based data tools, including free utilities (such as the CSV Viewer and Splitter) and a paid "Pro" subscription that unlocks the Sifar Data Analyst and unlimited access. Some features require you to create an account.

Our paid plans are sold and billed through Paddle. Paddle.com Market Ltd acts as the merchant of record and authorized reseller for all purchases, which means Paddle (not Sifar Data) handles the transaction, processes your payment, and is responsible for tax compliance. A charge from our configured billing descriptor will appear on your statement.

• One-time pass: A one-time pass grants immediate, time-limited access to paid features and is a one-time charge.
• Subscriptions: Subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time in your account settings accesible via your profile; your access continues until the end of the current paid period, after which it will not renew.
• Price changes: We may change our prices from time to time. Any change will apply to your next billing period, not the current one.

We want you to be satisfied with the Service. Our refund terms are as follows:

• Monthly subscription: If you are unhappy with a first-time monthly subscription purchase, you may request a full refund within 7 days of that purchase. After this 7-day period the purchase is non-refundable. Renewal charges are not eligible for this refund, as you can cancel at any time before a renewal date to avoid being billed for the next period.
• Annual subscription: If you are unhappy with a first-time annual subscription purchase, you may request a full refund within 14 days of that purchase. After this 14-day period the purchase is non-refundable. Renewal charges are not eligible for this refund, as you can cancel at any time before a renewal date to avoid being billed for the next period.
• One-time passes: Because a one-time pass grants instant access to a digital service, it is non-refundable once access has been used. If you purchased a one-time pass and have not yet used it, contact us and we will refund it.
• How to request a refund: Email us at legal@sifardata.com with the email address used at checkout. Alternatively, you can apply for refund within the Account settings in your profile. Refunds are issued through Paddle to your original payment method.

Nothing in this policy limits any statutory refund or cancellation rights you may have under applicable consumer law.

We built these tools to maximize your data privacy:

• Free CSV Tools (Viewer & Splitter): Your file contents are processed entirely locally within your web browser. All computation happens on your computer. We do not upload, store, or view your file contents. The original files on your device are never modified.
• Sifar Data Analyst: When you interact with our AI assistant, your full file contents remain local. However, to generate accurate analysis and improve the service, we collect and store your chat messages (prompts), the AI's responses, and basic file metadata. This metadata includes column headers, data types, row counts, and up to 3 example rows of your data.
• Account & billing data: If you create an account or purchase a paid plan, we store your email address and basic account details. Payment information (such as your card number) is collected and processed directly by Paddle and is never stored on our servers; we receive only the information needed to manage your subscription, such as your plan status and renewal date.
• Cookies: We do not use tracking cookies.

The Service is provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the accuracy, reliability, or availability of the Service. You use it entirely at your own risk.

To the maximum extent permitted by law, Sifar Data shall not be liable for any direct, indirect, incidental, special, or consequential damages. This includes, but is not limited to, data loss, corrupted outputs, lost profits, or business interruption arising out of the use or inability to use the Service. You are solely responsible for verifying the accuracy of any generated splits, data views, or analysis before using them for critical purposes.

We reserve the right to modify, throttle, suspend, or discontinue any part of the Service at any time. Where a change materially affects a paid feature you are actively subscribed to, we will make reasonable efforts to notify you.

We may update these terms from time to time. The "Last Updated" date above reflects the most recent version. Continued use of the Service after a change constitutes acceptance of the updated terms.

If you have any questions about these terms, refunds, or how your data is handled, please contact Muhammad Abdul Moeed at legal@sifardata.com.